Accessibility
1. Our Accessibility Commitment
At Steppers Malta, we are committed to creating an inclusive and welcoming environment for all attendees. We aim to provide reasonable and proportionate accessibility support across all venues, recognising that each site has different physical characteristics and limitations.
This guide outlines the accessibility arrangements available at each venue and explains how we support Disabled Access Customers before and during the event.
A valid Disability Card or relevant documentation must be presented when collecting your wristbands to confirm eligibility
Accessibility Support Registration
Attendees requiring accessibility support, including companion ticket requests where applicable, must complete the Accessibility Registration Form in advance.
👉 Accessibility Form: https://forms.gle/rgaKiJZHvAjtPrhs7
Please be sure a ticket is purchased before completing the above form and state the ticket reference number in the above form.
2. How Accessibility Works at Our Events
Accessibility arrangements vary by venue and are designed in collaboration with venue operators and specialist teams.
Support may include:
Accessible viewing or audience areas (where available)
Priority access at entry points
Accessible toilet facilities
On-site assistance from trained staff
Accessibility provisions do not alter the fundamental layout or structure of venues.
3. Venue Accessibility Overview
4. Tickets, Wristbands & Entry
Tickets must be purchased through official and verified ticketing platforms. Accessibility requirements, including companion ticket requests where applicable, can be registered via https://forms.gle/rgaKiJZHvAjtPrhs7
Companion tickets will be issued in the same category as the ticket holder (e.g., if a VIP ticket is purchased, the companion will receive a VIP ticket).
A valid Disability Card or relevant documentation must be presented when collecting your wristbands to confirm eligibility.
Priority lanes are available at entry points
Wristbands may be worn on a lanyard if preferred
Queue-skip access is provided where possible
5. Getting to the Event & Transport
5.1 Airport Transfers
Wheelchair-accessible transfers can be arranged independently via:
Zarb CoachesEmail: info@zarbcoaches.comTel: +356 99242481
5.2 Public Transport & Car Hire
Public transport in Malta is generally wheelchair accessible
Wheelchair-accessible car hire options are currently limited
5.3 Drop-Off Points
Designated drop-off points are provided at each venue. Exact locations are shared using what3words and venue maps.
Cafe Del Mar: https://w3w.co/consistency.discos.donates
Uno: https://w3w.co/tragedy.fevered.mocking
6. Parking (Blue Badge)
Blue Badge parking is available at most venues
Spaces are limited and must be pre-booked
One space per attendee
Parking is free of charge
7. On-Site Support
Each venue has:
A clearly signposted Box Office
Access to trained staff who can coordinate assistance
An Accessibility Manager on duty where available
If the Box Office is closed, urgent assistance is available via:+356 99995509
8. Additional Information
8.1 Medication
Storage available with the Medical Team
Medication must be self-administered
Original packaging must be unopened and prescription required
8.2 Lighting
Performances may include strobe lighting
8.3 Bags & Food
Accessibility customers may bring a bag of a reasonable size without being subject to standard size restrictions.
Essential food may be brought in a transparent bag
9. Emergency Information
In an emergency:
Speak to event staff or security immediately
Local emergency services: 112
10. Continuous Improvement
We actively welcome feedback from Disabled Access Customers. Feedback is reviewed after each festival and informs future accessibility planning. Please email on info@steppers.live with any feedback!